Service Manager (Shah Alam)

Volvo Construction Equipment · 📍 Canggu,Ubud,Denpasar,Jimbaran,Nusa Dua,Kuta,Badung · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 15000000 - 25000000
Volvo Construction Equipment is seeking a dedicated Service Manager to join our team in Shah Alam. This role is crucial in ensuring the smooth operation and maintenance of our equipment. The ideal candidate will have a strong background in service management and a passion for delivering excellent customer service.

📋 Tanggung Jawab Pekerjaan

Oversee the daily operations of the service department to ensure optimal performance and customer satisfaction.,Coordinate with technical teams to ensure timely and efficient repair and maintenance of equipment.,Manage and train service technicians to maintain high standards of service quality.,Develop and implement service strategies to improve customer satisfaction and loyalty.,Monitor service performance metrics and provide regular reports to management.,Ensure compliance with all safety regulations and company policies.,Handle customer complaints and resolve issues promptly to maintain a positive reputation.

🎓 Kualifikasi & Syarat

Bachelor's degree in Mechanical Engineering, Automotive Engineering, or a related field.,Minimum of 5 years of experience in service management or a related role.,Strong knowledge of Volvo equipment and service procedures.,Excellent leadership and communication skills.,Proficient in using service management software and tools.,Ability to work under pressure and meet tight deadlines.,Familiarity with safety regulations and best practices in the automotive industry.

🛠️ Keahlian

Service managementTechnical expertiseLeadershipCommunicationProblem-solvingCustomer serviceSafety compliance
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